Dray & Associates, Inc.
623 Fairmount Avenue
Oakland, CA 94611 USA
Phone:
+1 952.463.0505
E-Mail:
susan(dot)dray(at)dray(dot)com
Recent Presentations and Articles
Susan and David both presented sessions at the Usability Professionals Association annual conference at the M Resort in Las Vegas, June 4 - 8. Susan presented a workshop on Human-Centered Design for Development. Here are some resources she offered participants HCD4D Resources Online.
David presented an advanced practitioner seminar on Segmentation: The Shadowy Side of Persona Development. For a detailed case study on the topic of quantitative segmentation and its perils, check out David's 2010 CHI paper, The Mystique of Numbers: Belief in Quantitative Approaches to Segmentation and Persona Development.New Chapters Published
We have two chapters in the new 3rd edition of the Human Computer Interaction Handbook, published by Taylor and Francis in 2012:- Naturalistic Usability Evaluation: Usability For Engaged Users, by David Siegel
- Human Computer Interaction for Development: Changing HCI to Change the World, by Susan Dray and a group of internationally respected experts on human-centered design and technology for international economic development
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